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"Perfect Chairs" Not So Perfect

Human Touch of California is recalling around 1,100 Perfect Chairs (model PC-610).

The recall is due to the chair’s joystick reclining mechanism malfunctioning and allowing the chair to continue moving, posing a fall hazard to consumers.

To date, the firm has received one report of the chair’s joystick mechanism malfunctioning, though injuries have been reported.

This recall involves Human Touch’s Perfect Chair, model PC-610 with serial numbers between B613315034 and B614215154. The power reclining chair was sold in a walnut, dark walnut or chestnut wood finish base with a leather pad set that came in 33 different colors.

This particular chair measures about 43 inches long, 31 inches wide and 47 inches high and has a head pillow at the top and a joystick controller on the left armrest. The words “Human Touch” and “Perfect Chair” and the model and serial number can be found on the cross bar connecting the rear legs of the chair.

The chairs, manufactured in Thailand, were sold at furniture and specialty stores nationwide including Healthy Back, Human Touch, Relax in Comfort, Relax The Back and The Better Back Store and online at and for between $3,000 and $3,500.

We suggest that consumers immediately stop using their recalled chairs and take them to the store where purchased for a full refund or contact Human Touch to receive a free repair kit (including shipping) or to arrange for free repair.

Consumers may contact Human Touch at 800-355-2762 from 6 a.m. to 5 p.m. (PT) Monday through Friday, by email at or online at

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