Report Fraud About Us What We Do


Matrix Makes Recall

Johnson Health Tech North America of Cottage Grove, Wis., is recalling about 10,500 Matrix ClimbMills.

The stop/pause controls on the right handgrip can malfunction, posing a fall hazard to the user.

The firm has received 19 reports of incidents involving the stop/pause handgrip malfunctioning, including eight reports of injuries such as scrapes, bumps and a shoulder islocation.

This recall involves Matrix ClimbMill stair-step exercise machines with the following frame serial numbers:

Serial Numbers
CS17111100102   – CS17120901766
CS21130800080   – CS21130500062
CS22130602881   – CS22130602863
CS23130800001   – CS23140703749
CS23B131100001 – CS23B140701050
CS24140700001   – CS24150702803
CS24C140800001 – CS24C150200900
CS24H150100001 – CS24H150500049

Only ClimbMills that have a right handgrip with the words “STOP” and “Pause” printed on them are included in this recall. The frame serial numbers are located on the bottom front of the base near the power switch. The ClimbMills are black and gray with Matrix printed on the side of the machine.

These four-step exercise machines are used in commercial fitness facilities such as health clubs, hotels, apartment complexes, rehabilitation centers, schools, and municipal facilities.

The ClimbMills, manufactured in Taiwan, were sold at Johnson Health Tech North America and its commercial fitness equipment dealers nationwide from December 2011, through September 2015, for between $8,000 and $13,000.

Consumers should immediately stop using the recalled ClimbMills and contact Johnson Health Tech North America to schedule a free repair. Johnson is contacting purchasers of the recalled ClimbMills

Consumers may contact Johnson Health Tech toll-free at 866-218-3674 from 8 a.m. to 5 p.m. (CT) Monday through Friday, by email at or online at and click on Safety Notice at the bottom of the page for more information.

Interested in posts like these? Stay up to date with our newsletter!

No thoughts on “Matrix Makes Recall” yet. Be the first to speak your mind!

Leave a Reply