You are getting emails from Netflix warning that your membership will be suspended because her credit card couldn’t be processed or verified and that you need to call their helpline with your information. The email is asking specifically for your credit card and Social Security information to “verify” your account.
However, when you go to call the helpline you realize the call code is not a U.S. country code. If you get messages like this, know that it is a scam. Also if you get text messages to this effect, they are also scams. It is not uncommon for scammers from other countries to send these messages and once you respond with the information, you have given them access to your identity and to your banking accounts or credit cards.
The best way to protect yourself from these scams is to call Netflix directly using the company phone number on a bill or through an internet search on the company website. Do not call the number in the email or text.
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About the Author: Aisha K. Staggers is a writer, lecturer, political analyst and literary agent. She appears weekly for “Staggers’ State of Things” on the Dr. Vibe Show. Her work has been published by Paper Magazine, AfroPunk, The Spool, GREY Journal, MTV News, HuffPost, Blavity, Atlanta Blackstar, For Harriet, New York Review of Books and a host of other first-run publications and syndicated outlets. Find her on Twitter @AishaStaggers. For more of her work, check out her page here!