The Demand for Grab-and-Go, Delivery Options, on the Rise
Convenience stores are filling the void that restaurants who shut down because of the coronavirus have left, especially those that have emphasized grab-and-go food.
This is because convenience stores haven’t had to change much of their business models to adapt to the new environment.
The grab-and-go concept is increasingly becoming popular at a time when the alternatives are mostly fast-food drive-thrus. According to those in the industry, there is a big possibility that this trend may last beyond the pandemic.
Tim Powell, managing principal at consulting and insights firm Foodservice IP, stated that “we are seeing more consumers opt for something prepackaged for safety reasons. The thinking is the food handling by the staff is eliminated.”
Consumers who used to frequent restaurants are contributing to the bulk of the increase in business. Only a portion of the current grab-and-go customers is expected to return to restaurants once the pandemic has passed.
Delivery Option for 7-Eleven
7-Eleven is now leaning more heavily on delivery apart from its grab-and-go option. It entered the online delivery world and became Instacart’s first convenience store client in September.
7‑Eleven has also added two more U.S. ordering platforms – Uber Eats and Grubhub – to its delivery portfolio. Consumers can now order sandwiches, milk, bread and eggs, pizza with a Slurpee drink, and some 7-Select chips, coffee and a pastry, cold medicine, grocery items, and even energy shots from these online platforms.
7‑Eleven COO Chris Tanco expressed that “when 7‑Eleven began offering delivery in 2017, we certainly didn’t foresee a pandemic accelerating on-demand ordering platforms from convenient to essential. This year we’ve doubled our delivery footprint and quadrupled our daily delivery orders because customers know they can count on us for their necessities in about 30 minutes. We look forward to continuing to respond as our customers’ shopping behaviors rapidly change.”
Editor’s note on the news that Consumers Are Relying on Convenience Stores Amid Covid Pandemic:
This article is created to inform you of the news about the new rise in convenience store demand because of the pandemic. If you have questions regarding the news and its updates, please send us a message!
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