Parents of child-gamers across the country have long complained and critiqued companies like Blizzard Entertainment for the in-game purchasing features within popular games like Overwatch. These non-refundable, in-game purchases are considered by many to be gambling, as the player must buy “loot boxes” without knowing the content of the box, or even the odds of the items you may, or may not, be receiving. The complaints have gotten to be so plentiful, that there is now a lawsuit against the makers of Fortnite, and an ongoing Overwatch Class Action Lawsuit Investigation making the rounds.
It’s well-known that these and similar games are easily downloadable and frequently free to begin playing. Instead, Overwatch, and similar videogames, drive their revenue by offering numerous non-refundable, in-game purchases during play. The offers are often-times posed as must-haves to advance and improve your status within the game, and thus, gamers across the globe have spent billions of dollars, as Overwatch players alone have spent over $1 billion on these in-game purchases.
Overwatch in Game Purchases, and More
This Video Game investigation is exploring the fact that these “loot box” purchases encourage children to gamble, and after these purchases are made, the sales may never be reversed. In essence, even if the purchaser changes their mind a minute after, or after reviewing the purchase with a parent or guardian, the purchases cannot be undone. Leaving somebody, without any prior knowledge of the purchase, out of money.
Moreover, unsuspecting minors frequently are unaware of the amount of money they have spent on these loot boxes overall due to a fictional in-game currency used to purchase them, and, therefore, are much “less equipped to critically appraise the reasonableness of making addition in-game purchases.” (quoting a similar case against Epic Games’ Fortnite). And there are few parental controls made available on these games that can assist parents and their children in making decisions regarding these in-game purchases.
Other games, similar to Overwatch, to be included in this potential Class Action are: Counter-Strike Global Offense, FIFA, and more.
Have You Been Harmed by Overwatch In-Game Purchases?
If you happen to be one of the many people affected by Overwatch’s, or any other Video Game’s misrepresentations, we ask you to reach out to us today.
For more information, please shoot us an email to Outreach@ConsiderTheConsumer.com, find us on Twitter, Facebook, Instagram, LinkedIn, or even connect with us directly on our website! We look forward to hearing from all of you, and fighting this issue side by side. Please note that this investigation piece has been sponsored by attorney Andrew J. Brown of The Law Offices of Andrew J. Brown and Consider The Consumer has received compensation for such sponsorship.
Interested in articles like these? Become a subscriber below!