Jeep is recalling 81,165 of the 2014 models of Cherokee SUVs because a software glitch can cause the transmission to unexpectedly shift into neutral— thus reducing speed— while in motion. This could pose a crash risk, according to the National Highway Traffic Safety Administration (NHTSA).
The recall affects 2014 Cherokees with a 3.2-liter V6 engine only. There are no accidents or injuries related to this issue on record. The affected Jeep Cherokee SUVs were built between Feb. 27, 2013 and July 11, 2014. Dealers will update the transmission software free of charge to owners.
Owners should contact customer service at 800-853-1403 and reference recall number V69. The official recall is scheduled to begin August 2, 2019.
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