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JP Morgan TCPA Class Action Lawsuit 2021

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JP Morgan TCPA Class Action Lawsuit 2021

Class Action Lawsuit Claims JP Morgan Violated The TCPA

American investment bank and financial services company, JP Morgan Chase, was charged with a class action lawsuit due to allegations that they violated the TCPA.

Jakub Madej, the lead plaintiff, filed the class action lawsuit against JP Morgan at an Ohio federal court in April 2021.

The class action lawsuit alleges that the company has breached the TCPA by initiating multiple robocalls to the lead plaintiff.

The lead plaintiff added that he was forced to change his phone number due to the number of robocalls he was receiving from the company.

Plaintiff Allegations

Jakub Madej argued that he received no less than 88 robocalls from JP Morgan Chase. The calls were allegedly conducted from December 20, 2020, to March 13, 2021.

The lead plaintiff contended that he kept his primary phone number for almost five years. However, he was forced to replace it due to the number of unwanted robocalls he received from the company.

He insists that he has not given the company permission to call his number. He also added that JP Morgan Chase’s calls were for telemarketing purposes, which infringes the TCPA.

The class action lawsuit states the company used two different phone numbers to contact the lead plaintiff.

It declares that JP Morgan Chase used the first number to make prerecorded robocalls to the lead plaintiff. Meanwhile, the company allegedly used the second number to verify that the lead plaintiff’s phone number was active.

It adds that the calls made using the second phone number end within two to three seconds after the call was answered.

The lead plaintiff believes that the company uses over 20 phone numbers to make robocalls. The multiple numbers were allegedly used to verify individual’s phone numbers and to avoid being detected.

He continued that the company’s actions have invaded his privacy. He also added that he was charged for the calls made by the company.

TCPA Violations 

The class action lawsuit claims that JP Morgan Chase has violated the TCPA by making unwanted robocalls.

The Telephone Consumer Protection Act (TCPA) safeguards individuals from receiving unwanted calls.

Under the law, establishments will need to seek the consumer’s consent before making calls to them.

The TCPA also implemented a Do Not Call registry. Individuals can opt to add their names and numbers to the registry. Doing so will allow them not to receive any telemarketing calls.

The law also prohibits the use of robocalls or prerecorded messages using automated dialing technology.

Under the TCPA law, establishments that violate it can be charged with an amount of $500 to $1,500 per call.

The lead plaintiff aims to get a compensation of over $170,000 from the company due to breaching the TCPA. He also seeks to be compensated for administration fees and other damages incurred due to the issue.

Editor’s Note on JP Morgan TCPA Class Action Lawsuit 2021:

This article is published to inform you of the latest class action lawsuit filed against JP Morgan Chase due to allegations that they breached the TCPA.

What are your thoughts on this piece? Have you received robocalls from JP Morgan Chase? Please send us a message by clicking the ‘Contact Us’ button below. We’d love to hear back from you.

Case Name & No.: Madej v. JP Morgan Chase N.A., 1:21-cv-791, US District Court for Ohio, Cleveland
Products/Services: Robocalls made by JP Morgan Chase
Allegations: JP Morgan Chase made robocalls that breached the TCPA
Status: Pending

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