ZoomInfo Steals Users’ Information, A New Class Action Alleges
A California resident decided to file a class action lawsuit against ZoomInfo, a business sales and marketing platform, alleging that the company violated intellectual property as well as privacy rights by stealing individuals’ personal information and using them to target users with subscription advertisements.
Kim Carter Martinez v. ZoomInfo Technologies Inc.
Kim Carter Martinez, the lead plaintiff, is not a ZoomInfo subscriber and has never utilized zoominfo.com, but was distressed to discover ZoomInfo using her name as well as personal information over its website and membership advertisements.
She is suing on behalf of all California citizens who did not register to zoominfo.com, and still, their personal information was utilized by ZoomInfo in promotional teaser profiles.
ZoomInfo is being sued in a class action lawsuit for allegedly misappropriating Martinez’s and Class Members’ names, contact information, job histories, and titles, as well as other personal information without their consent or permission.
Martinez asserts that she and other members of the class have the right not to be used for promoting a product.
ZoomInfo Collects Data Without Verification from Third-Party Vendors
Martinez has no clue where ZoomInfo obtained her information. ZoomInfo noted in its annual report claiming that it receives data from third-party vendors but is unable to verify where the data originated, how it was acquired, and if it was collected and handled in accordance with applicable data privacy regulations.
ZoomInfo apparently also takes advantage of its Community Edition members, who are required to install the ZoomInfo software to their computers. The software obtains the names as well as the contact information of anyone to whom the subscriber sends an email, receives an email from, or has previously sent an email, even without their consent.
ZoomInfo Uses Plaintiff’s Information to Advertise Subscription
According to the complaint, ZoomInfo shows Martinez’s and the Class Members’ names and information on teaser profiles over its website, often including images of the individual.
Not advertised as sample profiles, these pages guarantee complete access to an individual’s information, including their colleagues’ contact information and a chart displaying their company positions, after the user subscribes to ZoomInfo for $10,000 or more per year, according to the class action.
ZoomInfo has admitted that its public teaser profiles generate a major percentage of its website’s traffic, according to court records.
The class action lawsuit seeks statutory damages, profit disgorgement, royalties for the use of their personas, restitution of the value of their personas, a restraining order against ZoomInfo’s wrongful behavior, lawyers’ fees, and declaratory relief.
Editor’s Note on ZoomInfo Stealing Information Class Action Lawsuit:
This article is written to inform you of the class action lawsuit lodged against ZoomInfo for using the plaintiff’s data without consent. We also recommend you read the Zoom Bombing Settlement for $85 million.
Case Name & No.: Kim Carter Martinez v. ZoomInfo Technologies Inc., Case No. 3:21-cv-05725
Jurisdiction: U.S. District Court for the Western District of Washington
Allegations: ZoomInfo allegedly violated privacy rights by stealing and using individuals’ private data without their consent
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