Sony Knowingly Sold Cameras With Faulty Shutters To Its Customers – Class Claims
A New Yorker is attempting to sue Sony Electronics for allegedly selling a two thousand dollars-worth camera, knowing that it was defective all along and would cost customers extra money to have it fixed.
The camera model in question is Sony’s a7iii mirrorless camera and is sold by the company for two thousand dollars in the market.
Plaintiff John Guerriero is arguing that Sony has knowingly sold their A7III camera with alleged defects that would eventually cost the customer another out-of-pocket expense of half a thousand dollars to have repaired.
The New York man shared that he bought himself a Sony A7III camera back in 2019 after he believed in the company’s marketing campaign that the camera model is “the vanguard of the mirrorless camera movement” available in the market at the time of purchase.
However, he later found out from other different users of the camera that the camera he just bought limits the number of photos taken by a user before its shutter stops working altogether, which renders it unusable.
According to the Sony a7iii Camera Shutter Defect Class Action Lawsuit, users of the camera have shared that their a7iii camera shutter stopped working after they have taken between 10,000 and 50,000 photos.
It is alleged by the plaintiff that the company has intended that the a7iii camera to only take up to 200,000 photos before its shutter system stops working.
For the unfortunate a7iii camera owners, this defect would end up incurring an additional $500 expense to have the issue addressed at an authorized service center.
Though the camera comes with a one-year warranty after the date of purchase from Sony, the alleged camera shutter defects happen at random times, with some of them happening outside the company’s guaranteed warranty period.
If an owner experiences the issue during their one-year warranty period, they are fortunate, for the company will cover repairs on it.
However, those who were unlucky are left to pay up extra money to have their camera fixed or end up with a piece of unusable equipment on their hands.
The class action lawsuit argues that Sony has known this issue for years, yet they failed to act on it.
In fact, the company has allegedly known the camera shutter issue of A7III camera shortly after it was released in 2017. Soon after, complaints started to surface about the issue.
However, the company has failed to take the necessary steps to handle the situation – failing to cover the camera shutter defects and refusing to acknowledge the problem and issue a recall of the camera model.
Photography enthusiasts online have speculated a few reasons why the issue was happening – from low-quality materials allegedly used in production to dust sensitivity concerns of the equipment.
The Sony A7III Camera Shutter Defect Class Action Lawsuit, filed in the United States District Court for the Southern District of New York, is accusing Sony of violating provisions in a handful of New York state general business and breach of warranty statutes.
Plaintiff Guerriero is also arguing that the company should be held liable for allegedly falsely marketing its camera, fraud, negligent misrepresentation, and unjust enrichment.
Editor’s Note on Sony A7III Camera Shutter Class Action Lawsuit 2021:
This feature article is written to inform you of the class action lawsuit file against company Sony concerning its A7III camera offering.
The class action argues that the company has purposely sold its camera with a defective shutter that customers need to pay for out-of-pocket to have replaced.
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