Unfinished Business; A Second NYSC Class Action Lawsuit is Filed!
In May 2018, a consumer class action lawsuit was filed against the parent company of well-known fitness brand New York Sports Clubs (“NYSC”), which also owns regional brands Boston Sports Clubs, Washington Sports Clubs, and Philadelphia Sports Clubs. Plaintiffs claim that NYSC continues to charge monthly fees and other charges even after membership is cancelled, and makes cancellation excessively difficult to effectuate. A full copy of the NYSC Lawsuit is below for your convenience.
The class action lawsuit further alleges that NYSC deceives customers by failing to notify new gym members of the cancellation terms laid out in their membership contracts. Plaintiffs claim that they were simply told that they could cancel their gym membership “at any time” by club managers; they were then charged additional membership dues after cancelling, often for 30 to 45 additional days’ worth of membership, if not even more. It gets worse: the lawsuit claims that NYSC refuses to accept member cancellation requests unless the cancellation is performed in a specific and complicated manner. This means that former NYSC members are being charged additional membership fees even after providing cancellation notice.
Second Time’s a Charm?
According to the class action lawsuit, NYSC was already investigated by the Washington D.C. Attorney General’s Office of Consumer Protection for the exact same unlawful practice in 2017. Clearly, NYSC did not learn from their earlier brush with the law in D.C., as the NYSC class action lawsuit provides specific examples of complaints on various social media platforms with nearly identical claims—NYSC would not stop charging their credit cards long after the members gave their cancelation notice.
The case can be referenced under its title: Lehnert et al. v. Town Sports International LLC, et al., No. 18-cv-2705. An embedded copy is below as well:
Editor’s note on the NYSC Class Action Lawsuit:
This piece is written about the most recent NYSC Lawsuit. If you are considered eligible to be among the class of consumers described in the class action, you may eventually be able to participate in receiving any compensation the court may award.
If you believe that what is alleged in the NYSC class action has affected you, please don’t hesitate to reach out to us. We’d be happy to help you take a step in the right direction, fight this issue, and better enable you to join the consumer class action. If interested, please send an email to Outreach@ConsiderTheConsumer.com, find us on Twitter, Facebook, Instagram, LinkedIn, or even connect with us directly on our website! We look forward to hearing from all of you.