A new consumer class action lawsuit has uncovered a major hotel chain antitrust scheme, including Choice Hotels, Hilton, Hyatt, InterContinental, Marriott, and Wyndham, alleging they conspired to reduce competition and raise consumer prices, according to the law firm Hagens Berman. Their attorneys say millions of consumers have been affected by the years-long anti-competitive practices that cost them billions of dollars and that the scheme affects 60% of all hotel listings. The Hotel Antitrust Class Action Lawsuit filed Mar. 19, 2018, in the U.S. District Court for the Northern District of Illinois states that defendants engaged in an anti-competitive agreement to eliminate online branded keyword search advertising against each other. This in turn, according to the suit, deprives consumers of the free flow of competitive information, raising prices for hotel rooms, and raising the cost of finding hotel rooms. Here’s the information we received about the Hotel Antitrust Lawsuit:
Which Hotels Are Included?
Approximately 60 percent of all hotel room inventory in the United States is involved in this lawsuit, including:
- Choice Hotels International – Comfort Inn, Comfort Inn Suites, Quality Inn, Sleep Inn and all other Choice Hotels International-branded hotels
- Hilton – Hampton Inn, DoubleTree, Embassy Suites, Homewood Suites, Hilton Garden Inn, Waldorf Astoria and all other Hilton-branded hotels
- Hyatt – Park Hyatt, Grand Hyatt and all other Hyatt-branded hotels
- InterContinental – Holiday Inn, Holiday Inn Express, Candlewood Suites, Crowne Plaza, Staybridge Suites and all other InterContinental-branded hotels
- Marriott – Sheraton, Starwood, Ritz-Carlton, Residence Inn and all other Marriott-branded hotels
- Wyndham – Travelodge, Super 8, Knights Inn, Ramada, Days Inn, Howard Johnson’s and all other Wyndham-branded hotels
This lawsuit seeks reimbursement for consumers who paid high prices for hotel rooms and an injunction from the court to force the hotel chains to end their deceptive marketing practices.
If you booked a hotel room online in 2015, 2016 or 2017, you may have paid too much. Find out your rights to potential compensation.
“Instead of honest competition, these hotel chains chose to cheat the system and deceive their customers,” said Steve Berman, managing partner of Hagens Berman. “We believe consumers deserve payback from defendants for their deceptive advertising practices.”
“Millions of consumers have collectively been up-charged by billions of dollars since 2015,” Berman added.
A full copy of the complaint has been added below:
The Hotel Overpricing Scheme
The lawsuit states that each hotel defendant agreed to refrain from using certain online advertising methods to compete for consumers. The agreement prevents competitors from bidding for online advertising that uses competitors’ brand names. For example, Hilton Hotel declined to bid on keywords that would allow its ads to appear in response to internet searches for Hyatt. This makes it more difficult for consumers to get information about competing hotels, and to compare and contrast competitive information, such as price and quality, between the two hotels.
By agreeing not to advertise in response to searches for competitors’ brands, these hotel chains have effectively reduced the ability for consumers to conduct a reasonable comparison between various hotel chains to get the best price for their hotel rooms. This leaves hotel chains with free reign to keep prices high, with no threat of consumers seeing competing ads.
To increase their hold on the hotel market, defendants also forced their hand with online travel agencies (such as Priceline.com or Expedia), to keep them from bidding on branded keywords as well.
Online travel agencies need access to hotels’ room availability and other information. In exchange, these hotel chains made the travel agencies play by their rules, keeping them from advertising for their branded keywords, thus making it less likely consumers would see the choices available on those online travel agency websites.
Hagens Berman represents consumers against major hotel companies that conspired to reduce competition and raise consumer prices. If you booked a hotel in 2015, 2016 or 2017, you are encouraged to join this class action.
Editor’s note on the Hotel Antitrust Class Action Lawsuit:
This piece is written about the Hotel Chain Antitrust Scheme and the Hotel Antitrust Lawsuit. If you are considered eligible to be among the class of consumers described in the class action, you may eventually be able to participate in receiving any compensation the court may award.
If you believe that what is alleged in the Hotel Antitrust class action has affected you, please don’t hesitate to reach out to us. We’d be happy to help you take a step in the right direction, fight this issue, and better enable you to join the consumer class action. If interested, please send an email to Outreach@ConsiderTheConsumer.com, find us on Twitter or Facebook, or even connect with us directly on our website! We look forward to hearing from you all.