Wahl “Natural” Dog Shampoo, Deodorant, and Cleaning Wipes Investigation
Wahl makes a variety of good-sounding dog products, including shampoos and conditioners, a “deodorant” against dog odor, and cleaning wipes that are useful for paws and muzzles. Prominently located on the front of each product, about a third of the way down the container, is an attention-getting colored seal with the word “Natural” or “100% Natural”. But is Wahl’s definition of “natural” the same as most people’s, or are they misleading consumers?
We’re investigating.
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Credo Beauty “Natural” Products Containing Synthetic Ingredients Class Action
Eco-Chic sells products at its Credo Beauty website that it advertises are “natural,” “100% natural,” or “100% plant derived”—but are their ingredients truly what the consumer expects from those words? The complaint for this class action claims they’re not.
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Mr. Cooper Interest on California Mortgage Impound Accounts Class Action
The complaint for this class action alleges that Nationstar Mortgage, which does business under the name Mr. Cooper, does not pay mortgage holders interest on the amounts held in escrow, or in impound accounts, despite laws requiring this. Among other things, the complaint cites California’s Unfair Competition Law and breach of contract.
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Bank of America Overdraft Fees for “Non-Recurring” Debits Class Action
On March 4, 2016, plaintiff N. Pantelyat used the debit card for her Bank of America checking account for a $10 Uber ride, and later in the day, for a $7.67 return Uber ride. Unfortunately, according to the complaint for this class action, Pantelyat’s account balance was too low to cover even the first ride, yet in both cases, Bank of America paid for the transaction and charged her a $35 overdraft fee—a total of $70 in overdraft fees on less than $20 in transactions. It did this, the complaint claims, by misclassifying the transaction as “recurring” rather than “non-recurring” in violation of its own Deposit Agreements and other documents.
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Investigation of Bank of America Interest on New York State Mortgage Escrow Accounts
Do you own a home in New York State? Do you pay a portion of your property taxes or insurance when you pay your mortgage each month? If so, you may be entitled to earn interest on those funds. We have seen signs that Bank of America is not complying with this consumer-oriented law, and we’re investigating to see if a class action is needed.
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Investigation of Unfair Bank Overdraft Fees for Non-Recurring Charges
Britney Lawrence took two rides with Uber, one for $7.53 and the other for $8.21. Unfortunately, the rides overdrew her bank account, and she was charged an additional $35 in overdraft fees for each ride. N. Pantelyat used her Bank of America debit card for two Uber rides, one billed at $10 and the other at $7.67. The bank paid both but also charged her an overdraft fee for each payment. The legal problem in both of these cases is that the two banks involved claimed in their account agreements that they would only pay “recurring” charges that created an overdraft. The Uber rides—and other charges made through popular apps—may be being misclassified, so that customers are forced to pay overdraft charges they should have incurred.
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PNC Bank Unlawful Inspection Charges for Homes in Default Class Action
When Plaintiff Jacqueline Pfendler got behind on her mortgage, she stayed in communication with PNC Bank, the servicer, the complaint for this class action alleges. However, the bank scheduled a drive-by inspection, the complaint says, and required her to pay for it. Then, despite her payment, the complaint says, less than a month later they did it again. Such inspections have no other purpose, the complaint says than to determine that the property has not been abandoned, and they are therefore not necessary, reasonable, or appropriate.
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Citizens Bank Sustained Overdraft Fee Class Action Lawsuit
When a bank charges you not only an overdraft fee but additional fees on the days before you repay the overdraft, are those additional fees interest on a loan? This class action argues that they are, and that Citizens Bank’s specific additional fees on overdrafts, therefore, violate federal laws against usurious interest charges.
The class for this lawsuit includes all checking account customers of Citizens Bank who were charged a Sustained Overdraft Fee between June 7, 2015, and June 7, 2017.
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TD Bank Non-Authorized Debits and Overdraft Fees for Ride-Sharing Class Action
Plaintiff Britney Lawrence has an account and debit card with TD Bank, NA. Two documents for the account both promise customers that the bank will refuse debit charges for non-recurring expenses that would overdraw the account unless they specifically opt into the bank’s Debit Card Advance Program. However, according to the complaint TD Bank honors debit transactions and charges overdraft fees when the business involved is Uber or Lyft so that even though Lawrence had not opted in to the program, the bank accepted debits for two ride shares, a total of less than $16, and charged her $70 in overdraft fees.
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