KitchenAid Owners Will Receive Rebates, Payment For Defective Dishwasher Parts
If you own a dishwasher and its rack adjuster from KitchenAid and top rack broke up unexpectedly, you might be entitled to receive compensation for it.
According to several online reports, homeowners with KitchenAid dishwashers in their kitchens will be able to receive a rebate after the company behind the dishwasher brand has decided to settle to end the class action lawsuit filed against them.
Now known as the infamous KitchenAid Class Action Lawsuit, it is actually composed of two separate lawsuits filed by plaintiffs in the state of Michigan.
The two lawsuits call out Whirlpool Corporation, the company behind the KitchenAid dishwasher after it allegedly declined to cover defective dishwasher parts under the company’s warranty terms and even asked customers to have them replaced themselves.
These complaints come after several KitchenAid dishwasher owners have reported that their dishwasher’s rack adjuster and top rack parts broke unexpectedly.
Plaintiffs complained that this happened because these parts getting exposed to the heat renders them weak and brittle. This causes them to disintegrate with further use, which leads to them breaking off.
Once broken, the consumer needs to have them replaced, or they would not be able to load their dirty dishes inside the dishwasher.
When these KitchenAid owners reached out to the company regarding this issue, they just ended up brushing their worries off and instructed them to just purchase a new top rack to replace the broken ones.
Whirlpool Corporation Claim They Did Not Do Anything Wrong
Already receiving a lot of complaints from disgruntled customers, Whirlpool Corporation did not issue any KitchenAid dishwashers recall in order to pull out all models of the appliance for a company review.
Instead, they just asked dissatisfied KitchenAid owners to have their dishwasher’s defective parts replaced.
The company was reported to have said to its customers that “[the] rack adjusters are not defective and are affordable and easy to fix.” Costs that were incurred were taken out of the pocket by the customer.
This, according to the plaintiffs of the class action lawsuits, constituted the company gaining more money by them refusing to provide free replacement parts to affected customers.
Up to this day, Whirlpool Corporation has denied any wrongdoing on its part in the KitchenAid Class Action Lawsuit.
They agreed to pay up certain Class members that the two class action lawsuits have sought to establish and represent during the whole legal ordeal.
How Do I Make A Claim?
Filing a claim in the KitchenAid Class Action Lawsuit Settlement is already live and open for the members of the general public.
However, one must take into account that only eligible and qualified Class members are entitled to receive compensation after having their claims checked and validated by authorities.
To know whether you are a perfect fit, check the following qualifications below:
- You must own a KitchenAid dishwasher model;
- You bought your KitchenAid dishwasher between October 2010 and June 14, 2019;
- Your KitchenAid dishwasher should have an upper rack adjuster to it (Unsure whether you can qualify? Check the affected KitchenAid dishwasher models covered this settlement on this link.
- Your KitchenAid dishwasher’s top rack and/or rack adjuster unexpectedly broke off;
- You replaced your KitchenAid dishwasher’s top rack with a plastic replacement or have not done any replacements at all.
If you meet the criteria mentioned above, then you are considered as a Certified Class Member, and you are entitled to make a claim.
You can possibly receive compensation soon. Unfortunately, those who have replaced their defective KitchenAid dishwasher top rack with a stainless steel replacement is not covered in this settlement.
For certified class members, here are the following forms of relief that you will be able to receive as soon as the settlement process kicks in:
- Free stainless steel replacement for the defective old plastic top rack adjuster;
- Rebates of 30% and 10% for future purchases of a KitchenAid brand stand mixer and blender, respectively;
- Or; $15 for the submission of a claim for Future Relief
Hurry! To receive all of the relief above, a certified class member needs to file a claim by June 15.
Editor’s Note on KitchenAid Class Action Lawsuit:
This article is published to inform you of the latest settlement details concerning affected KitchenAid owners.
What are your thoughts on this piece? Do you own a KitchenAid dishwasher and believe that you are entitled to compensation?
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