Johnson & Johnson Failed To Tell Customers That OGX Shampoo And Conditioner Causes Scalp Irritation And Hair Loss, Class Action Claims

Johnson & Johnson is facing a legal battle in court after a class action lawsuit was filed against the company for allegedly failing to warn customers of the harmful effects its shampoo and conditioner products may have on them. 

Plaintiff La Wanda Renee Key argued that Johnson & Johnson did not properly disclose the harmful ingredients contained in its OGX shampoo and conditioner product lineup.

Key contended that the company has made extensive efforts to market its OGX shampoo and conditioner products as an offering that provides a gentle cleanse, deep nourishment, etc.

However, she claimed that these are misrepresentations made by Johnson & Johnson.

In fact, the company failed to properly inform consumers that its OGX shampoo and conditioner products contain an ingredient that has a harmful effect on their scalp. 

The ingredient in question is DMDM hydantoin and it is stated in the product’s ingredient list at the back label of the product.

DMDM hydantoin is a chemical preservative used in different personal care products and cosmetics items. It is a type of antimicrobial formaldehyde that helps in prolonging the life of a product.

When it comes in contact with water, DMDM hydantoin slowly leaches formaldehyde – a very harmful substance that you would not want to be near any part of your body. 

Nevertheless, Key argued that this specific product ingredient caused her and other similarly situated individuals to suffer from scalp irritation that led to them shedding and losing hair strands.

She claimed that Johnson & Johnson has known all this time of the potential dangers the product may bring to its user but they failed to act on it.

What they did was that they tried hiding this fact to consumers and failed to recall from circulation the potentially harmful OGX shampoo and conditioners. 

Filed in the United States District Court for the Northern District of California, the OGX Shampoo and Conditioner Formaldehyde Class Action Lawsuit is formally accusing Johnson & Johnson of violating several California state consumer protection statutes.

It is also contending that the company has committed acts to defraud its consumers and has made an unjust economic gain from the whole ordeal. 

Plaintiff Key is seeking to establish a nationwide Class consisting of all customers in the United States with a similar situation like her along with a separate Subclass for consumers from her home state of California. 

Editor’s Note on Johnson & Johnson OGX Shampoo and Conditioner Class Action Lawsuit:

This news feature aims to inform you of the latest class action lawsuit filed against Johnson & Johnson arguing that it has failed to properly disclose the harm its OGX Shampoo and Conditioner products can cause to its users.

Case Name(s) & No.: Key v. Johnson & Johnson Consumer Inc.; Case No. 21-cv-1587 N.D. Cal.

Jurisdiction: United States District Court for the Northern District of California

Products/Services Involved: Johnson & Johnson’s OGX shampoos and conditioners

Allegation(s): OGX haircare offerings contain the harmful DMDM hydantoin chemical in their ingredients that cause users to suffer from irritation on their scalps and hair loss. 

It is reported that it can cause a series of complications ranging from scalp irritation to hair loss. 

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