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Have you had Issues with Your Lowe’s Warranty? If Yes, You’re Not Alone.

Lowe’s Warranty Problems

A recent investigation has shown that Lowe’s Home Center stores may be selling warranties that are more limited than you may think. Have you noticed any Lowe’s Warranty Problems lately? If so, we’d love to hear from you today!

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Lowe’s sells warranties to customers at the point of sale both in stores and online.  However the Terms and Conditions are generally not made available until after the sale has occurred.  These Terms and Conditions severely restrict and contradict the seemingly broad coverage represented by Lowe’s.  The Protection Plans are most often offered to customers verbally at the point of purchase , and if the customer accepts, a brochure containing terms and conditions of the Protection Plans is given to the customer after the purchase is completed.  Similarly online the terms and conditions are generally not disclosed until after the sale.

The issue is that the plans run concurrently with manufacturer’s warranties not in addition to the manufacturer’s warranty.  So if you purchase a 2 year Lowe’s warranty on a product that has a 3 year manufacturers warranty you gain little or no additional benefit.  If you have made a purchase of either an online or in store purchase of a Lowe’s warranty we would like to learn more about your experience.


On Friday, May 22, this case was filed in the United States District Court for the Northern District of Georgia Atlanta Division.

A full copy of the Lowe’s Warranty Class Action Lawsuit Complaint is included below:

Editor’s note on the Lowe’s Warranty Issues Investigation:

This piece is written about recent troubles issues with your Lowe’s Warranty and the claims alleged above. If you have gone through issues similar to what is covered above, we do ask that you contact us today! If you are considered eligible to be among the class of consumers described in the article above, you may eventually be able to participate in receiving any compensation the court may award.

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If you believe that what is alleged in this piece has affected you, please don’t hesitate to reach out to us. We’d be happy to help you take a step in the right direction, fight this issue, and better enable you to join the consumer class action. If interested, please send an email to, find us on Twitter or Facebook, or even connect with us directly on our website! We look forward to hearing from you all. 

Similarly, please check out our current list of Class Action Lawsuits and Class Action Lawsuit Investigations, here.

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