Ford XLT & XL Vehicles Have Defective Dashboards That ‘Warp’ Over Time, Class Action Contends
Ford Motor Company is entangled in a fresh class action lawsuit filed in Delaware by dissatisfied customers after finding out that several Ford XLT and XL models have a dashboard area that is susceptible to distortion, which leads to them eventually getting detached from the vehicle.
Three Complainants File Class Action
Julie Deakin, Michael Zelaska, and Joey Mendoza filed the class action lawsuit against car manufacturer Ford in a federal court with allegations that the company is fully aware that a number of its vehicular offerings contain a defective dashboard.
The trio argued that they were kept from the dark regarding the truth of the presence of the said defect on select year models of the Ford F-150 XLT and XL vehicles.
Additionally, Ford and their partner local dealers knew the issue, yet they did not disclose it to their customers, including the three.
The class action alleged that the company has complete knowledge of the issues being raised regarding the said dashboard defect, for they were bombarded with a lot of complaints from their customers regarding it.
However, the complainants argued that the company chose to shrug off the concerns and still continued on selling the XLT and XL vehicle models throughout the years.
In fact, Ford even added in new models in the said lines, to which the plaintiffs speculate as to a move for the company to increase its profits.
Different States, Same Experiences
The trio of complainants hailed from different parts of the United States yet shared the same experience with the company’s defective vehicles.
Mendoza leased a brand new Ford F-150 XLT in 2018 of the same model year of release. However, he shared that he started noticing the car’s dashboard slowly warping and detaching itself from the car.
He tried reaching out to Ford, and the company reportedly put his request on hold. It was said that the car company is working for him to have a replacement ready soon, but he’s been instructed to wait until further notice. There was no specific time given to him, and up to this day, he’s stuck with a deformed dashboard.
The other two plaintiffs also had a similar experience. Julie Deakin from Illinois and Michael Zelaska from Virginia both bought themselves a 2018 Ford F-150 XLT vehicle the year they were first released.
Both also experienced having their dashboards slowly disintegrating into a misshapen form that ultimately led to them getting disassembled from the vehicle.
Deakin is still waiting for her dashboard replacement from the company and was not provided a specific date of when it will arrive, akin to Mendoza.
On the other hand, Zelaska was able to obtain a dashboard replacement from Ford, yet it also began to warp and get distorted soon after.
Class Action Details
In a bid to stem the issue, Ford has announced the replacement of the allegedly defective dashboards via an official company bulletin in 2019.
In it, the company promised to replace the defective boards, yet they could not provide a definite timeline for many customers such as Deakin and Mendoza.
The class action lawsuit is alleging that Ford is also replacing the defective dashboards with flawed ones as well citing Zelaska’s whole ordeal. The three are looking to form and represent in court a Nationwide Class consisting of owners and leasees of Ford F-150 XLT and XL released from 2015 to 2020.
They are officially suing the company for several alleged violations of different state consumer protection and business laws. They are also asking the court to look into the possible transgressions done by Ford that violated the Magnuson-Moss Warranty Act.
Editor’s Note on Ford XLT & XL Dashboard Class Action Lawsuit:
This news feature aims to report to you the latest class action to plague Ford as complainants argued that the company is responsible for the defective dashboards that come with its select product offerings.
Case Name(s) & No.: Mendoza, et al. v. Ford Motor Company; Case No. 1:21-cv-00688-UNA
Jurisdiction: United States District Court for the District of Delaware
Products/Services Involved: Ford XLT & XL models released from 2015 to 2020
Allegation(s): Ford 2015-200 XLT & XL models have a flawed dashboard that deforms over time.
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