Fashion Subscription Auto-Renewal Class Action Investigation; Numerous Charges After Cancellation
Complaints are being filed against numerous fashion brands for charging monthly fees for their services even after consumers have canceled their subscriptions. Consumers have long complained that a number of fashion brands are giving their subscribers a difficult time in canceling their auto-renewal charges with others not respecting cancellations. Does this sound familiar? Contact us about the potential Fashion Subscription Auto-Renewal Class Action Lawsuit today!
Some of the companies being complained about include, among others:
- Savage X Fenty by Rihanna
Were you charged with an auto-renewal fashion subscription fee despite canceling your membership? Contact us today to see if you are entitled to join the Fashion Subscription Auto-Renewal Charges After Cancellation lawsuit investigation.
The Lowdown on Subscription Memberships
Subscription-related services have become popular among consumers because of the perks that these memberships are supposedly providing. For a monthly, quarterly, or annual fee, consumers get access to benefits such as discounts, “VIP” prices, and early access to products.
For fashion brands, subscriptions usually include a VIP program that offers better prices with the possibility of turning subscription fees into “credits” to be used towards purchases from the retailer’s website.
However, consumers have complained that when they canceled their auto-renewal membership, they were still charged with fashion subscription fees.
The complaints contend that businesses are required by state and federal laws to clearly disclose the terms of auto-renewal agreements to ensure that consumers make an informed decision when signing up for a membership or subscription.
The situation is made even worse when consumers call the fashion brands’ customer service hotline and are met with reps who are making it difficult to cancel subscriptions and are repeatedly trying to convince consumers to keep their accounts active.
Some companies are being accused of misleadingly signing customers up for auto-renewal subscriptions without their consent. There was no notice received by consumers that they were signing up for a paid subscription program and only knew about it after being charged several times with the monthly fee.
The Santa Clara County Deputy District Attorney Francisca Allen stated that “advertising must be clear and not deceptive. Consumers have the right to know exactly what they are signing up for and what it will cost them. That is the law.”
If you or a family member was charged with an auto-renewal fashion subscription fee despite canceling your membership from the mentioned companies, you may be eligible to join the lawsuit investigation.
Editor’s note on the Fashion Subscription Auto-Renewal Class Action Lawsuit Investigation:
This piece is written about the recent Fashion Subscription Auto-Renewal Lawsuit Investigation. If you are considered eligible to be among the class of consumers described in the class action lawsuit investigation, you may eventually be able to participate in receiving any compensation the court may award.
If you believe that what is alleged in the Fashion Subscription Auto-Renewal Charges Class Action Lawsuit Investigation has affected you, please don’t hesitate to reach out to us.
We’d be happy to help you take a step in the right direction, fight this issue, and better enable you to join in on any potential consumer class action. If interested, please send an email to Outreach@ConsiderTheConsumer.com, find us on Twitter or Facebook, or even connect with us directly on our website! We look forward to hearing from you all.
Similarly, please check out our current list of Class Actions and Class Action Investigations, here.
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