Dell Tricked Gamers Into Believing That Their Gaming Laptop Is Upgradable
Laptop maker Dell is embroiled in a class action lawsuit alleging that they duped customers into believing they are buying upgradable Alienware Area 51M R1 laptops. Yet, they were not, leaving them no choice but to purchase a new one again if they wish to make an upgrade in the future.
Dell Misleadingly Advertised Its Alienware Area 51M R1 Laptop
Gaming enthusiasts were allegedly misled by Dell into buying a gaming laptop model with components that were not upgradable, as the company made false representations to sell them. That is what Robert Felter believed the company did to him and other gaming lovers when he filed a class action suit against Dell.
It was alleged that Dell has falsely marketed its Alienware Area 51M R1 gaming laptop.
The company allegedly used statements such as “holy grail of mobile computing” and “unprecedented upgradability'” to entice people whose hobby encompasses games.
Laptop Owners Forced To Shell Out More Money For Future Upgrades
Plaintiff Felter shared that he bought a Dell Alienware Area 51M R1 gaming laptop for almost three thousand dollars believing the company’s representations of the item’s superior quality and ability to be upgraded with components in the future. Though he had doubts, the company allegedly assured him that the laptop’s insides are upgradable.
Soon after, though, Felter found out that the Alienware Area 51M R1 he bought is not upgradable. He reportedly asked the company about it and was informed that indeed the laptop model’s insides are not compatible with future changes. So if he wishes, along with other Alienware Area 51M R1 owners, to enjoy newer technologies, he would need to buy a new laptop instead.
The Dell Alienware Area 51M R1 Class Action Lawsuit seeks the court to order Dell to answer different charges such as false advertising and breach of warranty. In addition, the laptop maker would also face allegations that they violated different state consumer protection statutes.
Felter is also aiming to represent in court the different Dell customers who were misled into believing that the Alienware Area 51M R1 laptop they bought was upgradable. Residents from California, Alaska, Arizona, Hawaii, Idaho, Montana, Nevada, Oregon, and Washington are included in the class action lawsuit.
Dell, also known officially as Dell Technologies, Inc., is a computer technology company that does research and development, sales and marketing, and customer service across the globe. Founded in 1984, Dell is known worldwide for its different consumer electronic offerings ranging from laptops, computers, and the like. The company calls Round Rock, Texas, its corporate headquarters.
Editor’s Note on Dell Alienware Area 51M R1 Class Action Lawsuit:
This feature article aims to provide you the latest class action that accuses Dell of misleading customers into believing that its Alienware Area 51M R1 gaming laptop is upgradeable.
Case Name(s) & No.(s): Robert Felter v. Dell Technologies, Inc.; Case No.: 3:21-cv-04187
Jurisdiction: United States District Court for the Northern District of California
Products/Services Involved: Alienware Area 51M R1 gaming laptop
Allegation(s): Alienware Area 51M R1 is not eligible for future components hardware, yet Dell allegedly marketed it as the opposite, making oblivious customers into believing their claims.
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