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CenturyLink Class Action Lawsuit Alleges False Advertising

This month, May 2018, a false advertising consumer class action lawsuit was filed against CenturyLink, a major telecommunications company, for false advertising practices. The CenturyLink Class Action Lawsuit alleges that the company charged its customers higher prices than what they initially advertised. Specifically, the CenturyLink Lawsuit complaint claims CenturyLink promoted fixed monthly rates for internet and telephone services when, instead, the company then charges higher rates and adds unauthorized charges to monthly bills.

The Century Link Class Action complain states that CenturyLink employed its hyper-aggressive sales model across its call centers, where “customer service representatives” were actually sales employees, well-trained to meet draconian sales quotas and revenue targets through any means necessary.

A full copy of the Century Link Lawsuit is below:

Editor’s note on the CenturyLink Class Action Lawsuit:

This piece is written about the recent CenturyLink Lawsuit. If you are considered eligible to be among the class of consumers described in the class action, you may eventually be able to participate in receiving any compensation the court may award.

If you believe that what is alleged in the CenturyLink class action has affected you, please don’t hesitate to reach out to us. We’d be happy to help you take a step in the right direction, fight this issue, and better enable you to join the consumer class action. If interested, please send an email to, find us on Twitter or Facebook, or even connect with us directly on our website! We look forward to hearing from you all.

Malueg et al v. CenturyLink, Inc., Case No. 18-cv-725, E. D. WI.

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