Audible Free Trial Terms Goes Against California Law
A lawsuit was recently filed against Audible over allegations which state that its free trials of audiobooks violate the following California laws:
- Failure to state clearly the terms of the automatic renewal and offers for continuous service.
- Failure to get consumer’s affirmative consent to renew charges automatically
- Failure to inform customers of their policy on canceling the free trials
The Audible Free Trial class action lawsuit also notes there may be other companies similar to Audible who may get around these strict California laws through mandatory arbitration waivers, and other provisions.
It’s Not the First Time This Has Happened
Audible was due to give out 12 million free audiobooks to put an end to other, similar class action lawsuits which accused the company of cheating users of their free credits, and also violating laws related to the use of gift cards.
The terms of the audiobook credit arrangement also include reimbursing 8.4 million users for the overdraft fees that were charged without the customer’s explicit approval.
It seems like everybody has an Audible Horror Story, so, if you have signed up for an Audible free trial and have had a poor experience, please contact us today and share what you went through!
Editor’s note on the Audible Free Trial Class Action Lawsuit:
This piece is written about the recent Audible Free Trial lawsuit. For more information, or to see if you’re eligible to join, please contact us today!
We’d be happy to help you take a step in the right direction, fight this issue, and better enable you to join in on any potential consumer class action. If interested, please send an email to Outreach@ConsiderTheConsumer.com, find us on Twitter or Facebook, or even connect with us directly on our website! We look forward to hearing from you all.
Similarly, please check out our current list of Class Actions and Class Action Investigations, here.
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