Amazon Faces Class Action Lawsuit Over Selling of 18650 Batteries
According to the lawsuit, customers are suing Amazon for allegedly making false and deceptive statements regarding its lithium-ion 18650 batteries and intentionally selling defective and dangerous products.
Craig Crosby, et al. Amazon.com, Inc.
Craig Crosby and Christopher Johnson, the lead plaintiffs, seek to represent customers who purchased the purportedly defective batteries from Amazon.
The lawsuit claims that Amazon made multiple false and misleading promises regarding the features of the batteries, which were the subject of a Consumer Product Safety Commission (CPSC) notice earlier this year. According to the lawsuit, Amazon has misrepresented the energy capacity of lithium-ion 18650 batteries, which is measured in milliamp-hours, as well as the overall safety of the batteries.
In addition, the lawsuit alleges that Amazon’s lithium-ion 18650 batteries fall well short of their promised energy capabilities and are posing a risk of injury to consumers.
Whereas authentic lithium-ion 18650 batteries have a capacity of fewer than 3800 milliamp-hours (mAh), those offered on Amazon.com have a capacity of 9800 mAh or more. The claim made by the defendant is more than double of any authentic 18650 lithium-ion battery, the lawsuit contends, noting that the greater the mAh, the more usable energy a battery supplies.
As a result of a large number of negative and one-star reviews on Amazon’s website, the plaintiffs assert that the company should have been aware of their defective batteries at some point.
How Amazon Allegedly Deals with the Problem
Crosby and Johnson assert that Amazon makes false representations about their lithium-ion batteries on purpose in order to retain sales. Customers argue that the faulty battery has insufficient capacity and safety features in comparison to Amazon’s claims and is hence overpriced.
It is alleged in the class action lawsuit that Amazon remedies its product problems mostly by reposting a product that has received an excessive amount of negative reviews and using a new identification number. This “new” product page does not include any of the previous reviews that were posted on it.
The plaintiffs contend that this method prohibits future customers from knowing about other customers’ negative experiences.
In January, the CPSC issued a warning to customers not to purchase or use loose 18650 lithium-ion battery cells because they may not be protected by good safety measures.
The CPSC stated specifically that loose lithium-ion batteries could have exposed positive and negative terminals, which can short-circuit when they touch or come into contact with metal, causing the battery to overheat and undergo a harmful occurrence; known as “thermal runaway.”
Other Safety Concerns
According to the plaintiffs, if no action is taken towards Amazon, current and potential customers may suffer injury. Customer feedback and images of charred or exploded batteries are included in thousands of Amazon listings for its lithium-ion 18650 batteries. The plaintiffs assert that this is because the batteries lack appropriate, adequate, or any safety features.
Additionally, lithium-ion 18650 batteries are sold in goods such as flashlights. According to the class action lawsuit, these products subsequently become a fire hazard due to the possibility of exploding or igniting.
The plaintiffs seek a ruling that Amazon violated the law, reimbursement of attorney’s fees, and an injunction prohibiting Amazon from repeating these actions.
Moreover, the company was recently accused of an exploding laptop battery.
Editor’s Note on Amazon Lithium-ion 18650 Batteries Class Action Lawsuit 2021:
This article is written to inform you of the class action lawsuit filed against Amazon, alleging it made false and deceptive statements concerning its lithium-ion batteries and sold them to unknowing customers. A class action was also recently settled by car company Nissan over faulty headlights.
Case Name & No.: Craig Crosby, et al. Amazon.com, Inc., Case No. 2:21-cv-01083
Jurisdiction: U.S. District Court for the Western District of Washington at Seattle
Products/Services: 18650 Lithium-ion batteries
Allegations: Amazon allegedly made false and deceptive statements in order to market the allegedly defective lithium-ion batteries
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