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Class Actions

Smile Direct Club Lawsuit Over Aligners

Smile Direct Club Reportedly Facing a Lawsuit Because of Their Aligners

Several customers of SmileDirectClub had problems with their teeth when they used the company’s aligners. They have also received several complaints in the past because of their aligners.

Certain claims cite the aligners as dangerous and defective, and it was falsely marketed that legitimate dentists will also watch the customer’s teeth.

Attorneys were looking into the possibility that a class action lawsuit will help consumers take legal actions for their bills and other losses.

They would need to speak with people to get more details, as the case may likely head to arbitration.

Problems Linked to SmileDirectClub Aligners

One plaintiff alleges that when he used the aligners, he felt pain, which prompted him to check with his dentist.

The dentist claims that the aligners applied a lot of pressure on his teeth and gums that it caused the teeth to crack.

Others reported bleeding and receding, teeth loosening to the point the customer thought they were about to fall out, and ones where their gums were sliced.

The American Dental Association (ADA) does not recommend people to use do-it-yourself teeth-straightening products.

About SmileDirectClub:

A teledentistry company founded in 2014 by Jordan Katzman and Alex Fenkell, its headquarters is located in Nashville, Tennessee.

They make 3D-printed clear aligners by sending impression kits first to customers, then the molds are checked by dentists or orthodontists who will closely watch the treatment.

Although the business and dentistry is done online, it has branches in the U.S., Canada, Australia, and the U.K.


Editor’s Note on Smile Direct Club lawsuit Investigation:

As always, we’d be happy to help you take a step in the right direction, fight this issue, and better enable you to join in on any potential consumer class action.

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If interested, please reach out to us on Twitter or Facebook or via email at Also, directly on our website! We look forward to hearing from you.

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