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Settlement Alert: Florida Computer Tech Support Class Action Settlement

Computer Tech Support Product Sales Give Way to Class Action Lawsuit

A number of computer tech companies were accused by the Florida Attorney General of misleading consumers into buying computer tech support products or services over the phone. The Computer Tech Support Class Action complaint accuses the companies of “posing as legitimate businesses,” and entering into merchant services contracts with information that distorted or obscured the “nature of their services and operations.” Banc of America Merchant Services LLC was also included in the complaint and was accused of providing payment processing services to the involved computer tech services.

Because of the services they provided, the bank was in violation of both the Telemarketing Sales Rule in Florida and the Florida Deceptive and Unfair Trade Practices Act.

The activities by the involved parties resulted in financial harm to consumers who were wronged by the scheme.

Computer Tech Support Class Action Settlement Details

Banc of America denies all wrongdoing related to the claims but has agreed to settle them with a $7.2 million settlement.

Consumers who paid for computer tech support products or services over the phone between March 1, 2015, and July 1, 2017, are eligible to recover a cash payment.

Refund amounts will depend on the number of filed valid claims but consumers will be compensated for the amount they paid for alleged computer tech support products or services. Valid claims must be filed no later than October 2, 2020. Consumers will be provided with a claimant ID number which will be sent via a notice from the Attorney General and used to file a claim online.

If you’re affected by the Banc of America and Florida Computer Tech Support Products lawsuit settlement, we’d love to hear from you.

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Editor’s note on the Computer Tech Support Class Action Settlement:

This piece is written about the recent Computer Tech Support Class Action Settlement. If you are considered eligible to be among the class of consumers described in the class action lawsuit settlement, you may eventually be able to participate in receiving any compensation the court may award.

If you believe that what is alleged in the Banc of America and Florida Computer Tech Support Products class action settlement has affected you, please don’t hesitate to reach out to us.

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We’d be happy to help you take a step in the right direction, fight this issue, and better enable you to join in on any potential consumer class action. If interested, please send an email to Outreach@ConsiderTheConsumer.com, find us on Twitter or Facebook, or even connect with us directly on our website! We look forward to hearing from you all.

Similarly, please check out our current list of Class Actions and Class Action Investigations, here.

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