DHL Unlawfully Charges Their Customers Extra Fees For Their Packages From Overseas
Shipping and logistics behemoth DHL is facing a recent class-action lawsuit accusing them of profiting from delivery fees from overseas to the United States. Not only that but the delivery company was also accused of considering the delivery fees as an import tax to trick their customers.
DHL Sends Out Emails To Notify Clients Of Dubious Charges
The DHL Hidden Charges Class Action Lawsuit For Incoming Overseas Parcels contended that DHL sends out email correspondence to their customers who are expecting a package delivery hailing from outside the USA.
The emails reportedly contained a message saying that a customer should pay DHL a $17 fee before their packages are delivered to their home addresses. The unauthorized charge was reportedly hidden from all customers, and DHL did not bother to inform them about it.
The complainant of the class action lawsuit, Noam Martin, contended that the charge DHL bills to their unknowing customers was not any form of tax, duty, or any other fees mandated by the law.
Furthermore, Martin argued that DHL shares to their clients that they have paid for their duty, and the amount they are passing on to their customers are supposed to cover that expense.
The shipping company even warned clients that if they refuse or did not settle the fee within a few days, their packages will be sent back to the sender.
Noam Martin v. DHL Express (USA) Inc.
The DHL Hidden Charges Class Action Lawsuit For Incoming Overseas Parcels retorted that the language used in DHL’s emails to their customers hides the fact that there is no reimbursement of charges necessary on the customer’s end. Martin claimed that the company’s wordings were potentially deceptive and misleading to the everyday consumer.
The class action is asking the court to approve the establishment of a Class group consisting of residents from New Jersey who have packages from DHL coming from overseas and have received the email notification before their packages were delivered to their doorsteps.
Martin is taking DHL to court for the alleged transgressions on the state of New Jersey’s Truth in Consumer Contract Warranty and Notice Act and Consumer Fraud Act. The case was originally filed at a state court but was since moved to a separate jurisdiction under a New Jersey federal court’s chambers.
DHL is an international logistics and courier services company founded in 1969. The delivery company is a division of the Germany-based Deutsche Post. DHL is reported to be responsible for transporting almost over one and a half billion delivery packages annually.
Editor’s Note on DHL Hidden Charges Class Action Lawsuit For Incoming Overseas Parcels – Illegal $17 Fee From Receivers:
This article reports on the latest class action involving DHL and accusations thrown against the company for allegedly illegally profiting off from their customers by imposing illegal and hidden charges on package deliveries from abroad.
Case Name(s) & No.(s): Noam Martin v. DHL Express (USA) Inc.; Case No.: 3:21-cv-13363
Jurisdiction: United States District Court for the District of New Jersey
Products/Services Involved: DHL overseas delivery packages service
Allegation(s): DHL charges customers unnecessary fees amounting to $17 per customer for their overseas packages before they are allowed to receive them.
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