Everybody’s favorite (by preference or by force) e-commerce retailer was recently hit with a class action lawsuit for unfair business claims and also going against the Electronic Funds Transfer Act. In short, this Amazon Class Action states that the e-retail conglomerate charged its customers their annual Amazon Prime membership fees without their knowledge or consent.
We have had numerous people actually contact us about this very problem over the years, so we were excited to see that a suit was finally filed and that consumers may see some light here. Though you do technically sign up for and agree to a yearly payment when you first subscribe to Amazon Prime, the company does not do a good job of notifying you when you will be charged, how to cancel your membership, edit any of your preferences, etc.
This is fishy (for lack of a better word) to us at Consider The Consumer due to the fact that everything else on Amazon is incredibly straight forward, and they do a great job of directing their users, through either automation or direct help, to anything they possibly need from the site or the company’s other services.
If you wish to read it, a full copy of the complaint is shown below:
We ask that if you have been affected by the allegations in the complaint, that you contact us immediately on our complaint page, or via email at firstname.lastname@example.org. In doing so, we will help you with your next steps, while seeking your consumer protection.
This piece is written about a class-action lawsuit. If you are considered eligible to be among the class of consumers described in the suit, you may eventually be able to participate in receiving any compensation the court may award.
If you have any questions concerning this process or wish to speak with a law firm that has either filed or intends to handle this matter, please feel free to contact us via email at ConsiderTheConsumer@gmail.com.