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Western Union Pays $147 Million to Consumers after Class Action Lawsuit Settles

The Western Union Class Action Lawsuit Settlement

Western Union has mailed around $147 million to 33,000 consumers in the second batch of refunds following a law enforcement action filed against them by the Federal Trade Commission (FTC), the U.S. Department of Justice (DOJ), and the U.S. Postal Inspection Service. Due to this class action, consumers who are affected will receive payment for 100 percent of their verified losses.

In this lawsuit, the FTC claimed that Western Union has been tolerating scammers all over the world. According to them, Western Union let these fraudsters use their money transfer system to scam consumers, and that some Western Union agents actually played a role in the frauds.

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“This round of payments is another key step in ensuring that consumers harmed by Western Union’s actions are made whole,” revealed Andrew Smith, Director of the FTC’s Bureau of Consumer Protection. “Consumers were scammed out of an astonishing amount of money due to the weaknesses in Western Union’s system, and we’ll continue to take action against payment companies who facilitate fraud to stop these kinds of losses in the future.”

Western Union’s settlement requires the company to pay $586 million in monetary relief.

The recent batch of sent payments to consumers was the second refund distribution. As of this time, DOJ continues to review petitions from consumers who suffered from Western Union’s fraudulent actions.

For consumers who have additional concerns about this issue, they can turn to the Western Union Remission Administrator by phone at 844-319-2124 or by email at

Editor’s note on The Western Union Class Action Lawsuit Settlement:

This piece is to inform you about the recent The Western Union Class Action Lawsuit Settlement.

If you are considered eligible to be among the class of consumers described in the article above, you may eventually be able to participate in receiving any compensation the court may award.

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We’d be happy to help you take a step in the right direction, fight this issue, and better enable you to join in on any potential consumer class action. If interested, please send an email to, find us on Twitter or Facebook, or even connect with us directly on our website! We look forward to hearing from you all.

Similarly, please check out our current list of Class Actions and Class Action Investigations, here.

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