Things Nobody Tells You About Verizon Wireless
Verizon Communications was known as Bell Atlantic when it started in 1983.
A few years later, it has been part of the largest telecommunication and wireless services provider in the country.
Although like any company that experienced a lot of growth and raked in profits, there are some instances that the company was not doing so well.
Customer complaints range from prices, poor customer service, different product offers, and even employees or companies have had their issues with Verizon.
Other businesses would see it as a normal day for any company, but it may seem unusual because of the number of lawsuits filed before against the telecommunications company.
Verizon Wireless Shared Plan Lawsuit
One lawsuit filed before against Verizon, the FSP (Family Share Plan) class action lawsuit eventually ended in a settlement amounting to $36,700,000.
Class members of the Verizon FSP class action lawsuit needed to check if they were part of the FSP or the In-Network Settlement Class.
The FSP Settlement Class was any U.S. residents who were customers of Verizon Wireless and who subscribed between 11th of May 2002 and 10th of May 2006 to a Family Share Plan that two or more people can use with different by minute rates for each minute used when the allowance for the shared plan is used up.
And who received charges because of minutes used after the allowance is used up at a rate more than the rate linked to the phone used to do or receive calls after the minutes in the allowance are used up, computed real-time.
Vodafone Battles Verizon for Buyout Terms
When Verizon wanted to purchase all the 45% stake Vodafone has with Verizon Wireless for a cool $130 billion, Natalie Gordon, one of Verizon’s shareholders, did not like the deal.
She filed a case in 2013, saying that Verizon went against its fiduciary duties to its shareholders when they paid more than they should for the buyout deal.
The financial analysts of Verizon agreed that the amount was too much, and the company’s credit rating went down when the buyout deal went public.
Verizon’s attorneys considered the case unfounded at first but agreed to close the case with a settlement months after.
Wage Theft Class Action Lawsuit
Just last year, a judge approved almost $1.9 million in settlement to a lawsuit filed against Cello Partnership who does business as Verizon Wireless.
A past Marietta store employee claimed that the telecommunications company did not pay their workers correctly.
The case ended in a settlement amounting to $1.9 million, and almost 4,000 present and past Verizon store employees nationwide were part of the settlement.
Verizon Bills Getting Extra Charges
The company has received a lawsuit recently because of allegations where extra charges were put on the bill for services without proper notification or explicit consent in writing.
According to complaints, services were added to his bill without his knowledge and agreement concerning Verizon’s desire to convince customers to go paperless on their billing statements.
This puts customers at a disadvantage as it goes against the Consumer Fraud Act of New Jersey, according to complaints.
The plaintiff relates that as his mobile phone was damaged between November and December of 2019, he initiated an insurance claim with Asurion, Verizon’s carrier.
He took advantage of a Smart Home Support monthly protection plan, which he was told by the agent would cover the cost of Simoni’s phone but also protect other household devices that are within Verizon’s wireless coverage.
The Asurion agent mentioned an email the plaintiff would receive, detailing the terms and conditions of the plan and how to cancel it if the need arises.
The charge was added to his bill without his knowledge, and the plaintiff did not get any documentation to confirm the sale of the plan.
He only knew almost a year later when he got a receipt and a summary of his account when trying to buy a new phone.
He received a small refund when he demanded reimbursement but was somewhat blamed because he did not look at his bills more closely.
If you are a Verizon Wireless customer, and you found fees charged to your bill for services you are unaware are part of your account, don’t hesitate to share your experience with us.
About Verizon Wireless:
Verizon Wireless is a telecommunications company that has a wide range of wireless products and services.
It’s a part of Verizon Communications, the second-largest wireless carrier in the USA. Its headquarters is located in Basking Ridge, New Jersey.
Its parent company, Verizon Communications, was founded in 1998 and was known then as Bell Atlantic. In 2014, it became the sole owner after buying out the 45% stake of Vodafone.
Editor’s Note on Verizon FSP Class Action:
This article is created to keep you informed about Verizon Communication’s Lawsuits’ History.
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