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Settlement Alert: LG Refrigerator Class Action Settlement is Reached

Facts of the Case: LG Refrigerator Cooling Defect Class Action Lawsuit

A class action lawsuit was filed against LG Electronics U.S.A. Inc. for selling defective appliances due to a cooling defect which caused refrigerator failure. The defect kept the said product from staying cool and caused food spoilage. Consumers were distressed as they were forced to pay hundreds and even thousands of dollars for repair as the cooling defect was reportedly not covered by LG under warranty. Now, an LG Refrigerator Class Action Settlement is now available!

If you or a family member have experienced buying an LG refrigerator product with a cooling defect, send us a message today to know if you qualify for the class action lawsuit settlement!

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LG Refrigerator Settlement Details

LG Electronics U.S.A. Inc. has denied any wrongdoing but has agreed to pay $1.5 million in settlement to those who bought a covered LG refrigerator from an authorized retailer between Jan. 1, 2014, and Dec. 31, 2017.

Cash payments will be given to class action members of up to $450 without proof of purchase and with only a statement under oath, distributed as such:

  • $50 for one or more unsuccessful repairs;
  • $100 for out-of-pocket labor costs for repairs;
  • $50 for repairs that were delayed by at least 10 days; and
  • Up to $250 for property loss (such as food/beverage spoilage or other damages).

Cash payments will also be given to class action members of up to $6,000+ with proof of purchase, distributed as such:

  • Parts and Labor: full reimbursement of costs associated with a cooling defect issue within five years of purchase;
  • Unsuccessful Repairs: Up to $1,000 for unsuccessful repairs – $180 for two No-Cooling Events, $500 for three No-Cooling Events, and $1,000 for four or more No-Cooling Events.
  • Delayed Repairs: Up to $1,000 for delayed repairs – $120 for 10-day delays with payments increased by $20 for each day of delay. For over 30 days of delay, payments will increase by $25 until capped at $1,000.
  • Property Loss: Up to $3,500 for property loss including the value of spoiled food/beverages/medicines/perishables or the value of other property that was damaged from the cooling defect issue.
  • Replacement: $650 if class action members replaced their LG refrigerator before Sept. 22, 2020, due to a cooling defect.

LG is also promising to implement an enhanced customer care program that will extend LG refrigerator warranties and provide payments for future cooling defect issues. Payments of at least $500 will be given to consumers who experience three or more cooling defect events, at least $400 for delayed repairs, and up to $3,500 in property loss reimbursement.

Valid claims for the settlement can be filed until January 11, 2021. The deadline for exclusion and objection in the settlement is on November 23, 2020, and the final approval hearing is scheduled for December 15, 2020.

If you’re an affected LG refrigerator consumer, we’d love to hear from you.

Editor’s note on the LG Refrigerator Class Action Settlement:

This piece is written about the recent LG Refrigerator Settlement. If you are considered eligible to be among the class of consumers described in the class action lawsuit settlement, you may eventually be able to participate in receiving any compensation the court may award.

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We’d be happy to help you take a step in the right direction, fight this issue, and better enable you to join in on any potential consumer class action. If interested, please send an email to, find us on Twitter or Facebook, or even connect with us directly on our website! We look forward to hearing from you all.

Similarly, please check out our current list of Class Actions and Class Action Investigations, here.

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