Chipotle Consumers Entitled To Award After Settlement Resolves Misrepresentations Regarding Delivery, Service Fees 

Chipotle App or Website users may be entitled to a cash award after a settlement was reached with the company regarding misrepresentations of delivery fees, service fees, and prices on delivery orders.

A settlement has been reached resolving claims that Chipotle Mexican Grill, Inc. made false allegations and thus misrepresented its delivery fees, service fees, and prices on delivery orders. Though Chipotle has not confirmed the legitimacy of these allegations, the company has agreed to a settlement. Approval of the Settlement is pending by the Court. 

Are You Eligible? 

The Settlement includes any consumer who used the Chipotle App or Website to place a delivery order between May 11, 2020 and January 19, 2022 and were charged a service fee and/ or higher menu prices. There is also a “Non-Rewards Member Settlement Subclass” for people who were not members of Chipotle’s Rewards Program, and a “Rewards Member Settlement Subclass” for people who were members of Chipotle’s Rewards Program. Non-Rewards Class Members can make a Claim for a cash reward. Rewards Class Members can make a Claim for a voucher for a free entrée from the Chipotle menu. 

In order to receive a cash payment or a free entrée Voucher, you must submit claim form by June 28, 2022.  

The Court is still determining whether it will approve of the Settlement. If the Court approves this Settlement, cash and vouchers will be rewarded to eligible consumers. 

Consider The Consumer will carry on reporting on this matter. Stay tuned.

About The Company 

Chipotle is American restaurant chain that serves Mexican-inspired food. They serve over one million customers at approximately 2,000 locations across the globe. 

Editor’s Note on Chipotle Settlement: 

This class action settlement update is aimed to provide you the latest information regarding the case filed against Chipotle alleging they have misrepresented delivery fees, service fees, and menu prices on their App and Website for consumers placing food delivery orders. 

Case Name(s) & No.: Aaron Aseltine and John Dundon v. Chipotle Mexican Grill, Inc. Case No. RG21088118 

Jurisdiction: Superior Court of the State of California for the County of Alameda

Products/Services Involved: Food delivery orders placed via Chipotle App or Website

Allegation(s): Chipotle misrepresented its delivery fees, service fees, and prices on its mobile App and Website. 

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