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An Abacus Data Systems Unwanted Text Class Action Settlement Reached

Spam Text Messages Led to Class Action Lawsuit Against Abacus Data Systems

A class action lawsuit was filed against Abacus Data Systems for allegedly sending unwanted text messages that advertise their software services, which include Abacus Private Cloud, AbacusLaw, HotDocs, ResultsCRM, and OfficeTools.

Consumers claimed that Abacus sent spam text messages on their personal numbers despite registering them to the Do Not Call list. Additionally, they also do not currently run a business or enterprise that would have required services from Abacus Data Systems. The messages were allegedly sent by an agency, Trumpia, on behalf of Abacus.

The text messages notify consumers that their version of a certain Abacus software product, HotDocs, was out of date and that they needed to set up an appointment for an update discussion. According to the lawsuit, “in order to update HotDocs, the consumers receiving the text messages must pay a monthly software service fee of $75, and the appointments they schedule with Abacus are nothing more than sales pitches for HotDocs and other Abacus products such as Abacus Private Cloud, Abacus’s CRM software, and OfficeTools.”

The spam messages also shilled another product, the Abacus Private Cloud. An autodialer was also allegedly used by the company to call random numbers.

All of these violated the Telephone Consumer Protection Act (TCPA), which requires telemarketers to obtain permission from consumers prior to sending ad text messages, not to use numbers listed on the Do Not Call list, restricts the use of automatic dialing systems and prerecorded messages, and prohibits the sending of unwanted text message solicitations.

You can read about the class action lawsuit under: Izor v. Abacus Data Systems Inc., Case No. 4:19-cv-01057-HSG, N.D. CA.

Are you or affected by the allegations in the class action lawsuit and think that you are entitled to a settlement? Feel free to contact us today for help.

Abacus Data Systems Unwanted Text Settlement Details

Abacus has not admitted to any wrongdoing but has agreed to settle the class action lawsuit with a nearly $2 million payment and a change in its policies and procedures relating to text message advertising, ensuring compliance with the TCPA.

The settlement benefits those who received a text message from marketing company Trumpia on behalf of Abacus on their cellphone or other devices between the dates of February 26, 2015, and August 24, 2020, and was charged for the receipt of the text messages.

Consumers can claim potential awards estimated to be between $400 and $600 and must be verified with either a Unique ID number that they can get on the Notice or the cellphone number at which the text message from Abacus was received.

Valid claim forms must be submitted by November 17, 2020, online, or by mail.

The deadline for objection or exclusion from the Abacus Data Systems TCPA class action settlement is set on November 17, 2020. The final hearing is scheduled for December 17, 2020.

If you’re affected by the Abacus Data Systems Unwanted Text lawsuit settlement, we’d love to hear from you.

Editor’s note on the Abacus Data Systems Unwanted Text Class Action Settlement:

This piece is written about the recent Abacus Data Systems Unwanted Text Settlement. If you are considered eligible to be among the class of consumers described in the class action lawsuit settlement, you may eventually be able to participate in receiving any compensation the court may award.

If you believe that what is alleged in the Abacus Data Systems Unwanted Text class action settlement has affected you, please don’t hesitate to reach out to us.

Contact Us

We’d be happy to help you take a step in the right direction, fight this issue, and better enable you to join the consumer class action. If interested, please send an email to, find us on Twitter or Facebook, or even connect with us directly on our website! We look forward to hearing from you all.

Similarly, please check out our current list of Class Actions and Class Action Investigations, here.

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